Consulting and Market Research based on the

Psychology of Human Behavior.

Effective Date: August 3, 2018

Your privacy is important to us

This privacy policy applies to Hansa|GCR, LLC, including, owned by Hansa|GCR, LLC. This privacy policy describes how Hansa|GCR, LLC collects and uses the personally identifiable information (also known as “personal information”) you provide on our web site: and through your other interactions with Hansa|GCR, LLC as a participant in our surveys, as a member of our IT Decision Maker Panel, or through other business functions of Hansa|GCR, LLC. Personally identifiable information includes information that directly or indirectly identifies you as an individual singularly or in combination with other information such as your name, phone number, postal address, and email address. Our privacy policy also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information. If you an individual outside of the United States, by using our web site or providing your personally identifiable information to Hansa by other means, you hereby consent to transfer of your personally identifiable information to the United States where it is processed and stored.

The following information explains our policy for safeguarding your privacy while using our Web site and taking our surveys. It also provides information about our cookie policy.

The purpose of our site is to provide you with information about our company and our professional services.

The purpose of our surveys is to enable us or our clients to gain a better understanding of people like yourself.

By using our site, registering as a member of our IT Decision Maker Panel, registering for specific downloaded information from our site, or taking our surveys, you accept the conditions of our privacy policy. This privacy policy applies only to information collected by Hansa|GCR, LLC.

Hansa|GCR, LLC is a marketing research and consulting firm. Hansa|GCR, LLC (“Hansa”, “We”, “Us”), its parent company Hansa Marketing Services, Inc. or our clients are the sole owners of the information collected by Hansa. Hansa collects information, some of which may be personally identifiable, from our users at several different points on our Web site or while taking our surveys as described below.

Hansa does not market to children and does not knowingly collect personally identifiable information from children on our Web site or through our surveys.

Hansa complies with the EU-US Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union and Switzerland to the United States. Hansa has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit

In compliance with the US-EU Privacy Shield Principles and Swiss-U.S. Privacy Shield Framework, Hansa commits to resolve complaints about privacy and our collection or use of personal information. EU or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact Hansa at:

ADDRESS: 215 SW Washington Street, Suite 201, Portland, OR 97204
PHONE: (503) 241-8036

Hansa has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield and Swiss-U.S. Privacy Shield Framework to the INSIGHTS ASSOCIATION PRIVACY SHIELD PROGRAM, a non-profit alternative dispute resolution provider located in the United States and operated by the Insights Association. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint Pursuant to the Privacy Shield Principles, under certain limited conditions, you may invoke binding arbitration before the Privacy Shield Panel to be created by the U.S. Department of Commerce and the European Commission. We also are under the enforcement authority of the U.S. Federal trade Commission.


Information collection and use


In general, you may freely access the content on our Web site and download materials we provide without providing any personally identifiable information. However, there are some materials available on our Web site that will require that you register with us before you can download them, and registration also is required to become a member of Hansa’s IT Decision Maker Panel. During registration you are required to give contact information (such as your name and email address).

You may also choose to provide us with contact information by completing a special form that indicates you specifically request contact from us. We may ask you for additional information related to your job and place of employment-

By providing your contact information either for registration or to request contact from us, you are expressly agreeing to receive (opting in to) future marketing communications and/or business development contact from us, until such time as you inform us that you no longer wish to receive such communications or contact (opting out; see “Choice/Opt Out” below).

In general, we use the information we collect from you from our website to:

  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Respond to customer service requests
  • Send you Hansa information materials and invitations to webinars from us and our affiliate companies
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
  • For registered members of Hansa’s IT Decision Maker Panel, administer the panel including conducting surveys with panel members.


Hansa collects information through various methods including Internet surveys, Hansa’s IT Decision Maker Panel surveys, web surveys, telephone surveys, mail surveys, surveys with Hansa or third-party panel members, face-to-face surveys such as through intercepts, focus groups, one-on-one interviews, mystery shopping, and employee surveys, among other methods.

We never share your information with persons outside our organization unless required by law and other circumstances noted in our policy. We keep your personally identifiable information confidential within Hansa unless you have consented to its release or unless disclosed to clients under other circumstances noted in our Privacy Policy.

When you take our surveys, we may request certain personally identifiable information from you, such as an email address, information about your job and employer, and other demographic information, but only with your explicit permission and understanding of how we will use your information. We use this information to classify and understand differences in respondents’ answers to survey questions for our own internal survey purposes or for our clients’ purposes. On occasion we may share your name, email address, or telephone number to clients of our company as noted in our Privacy Policy or with a third-party service provider in order that it may perform survey services on our behalf. We use third-party service providers to conduct our on-line surveys and some third-party providers to conduct telephone, in-person, mail surveys, or focus group research, among other methods and those companies are prohibited from using our respondents’ personally identifiable information for any other purpose. All personally identifiable information is stored on secure, encrypted servers in the United States and by sharing such information you agree to any transfer of such information to us and to our affiliates for storage or processing.

In general, we use the information we collect from you to:

  • Contact you for surveys and market research.
  • Gain your responses to surveys and market research requests.
  • From time to time, contact you to validate answers you provided in a survey.
  • From time to time, contact you to determine an additional fact of analytical importance to a survey.
  • Respond to any questions you might have.
  • Provide any incentives or rewards that may have been part of our request for your completion of a survey.
  • We never use your personally identifiable information collected through our surveys for any sales or marketing purposes.
  • Notwithstanding the above, we never share the personally identifiable information of members of our IT Decision Maker Panel for surveys conducted by Hansa with our panel members in their capacity as members of our Panel.


Log files

As is true of most Web sites, we may gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.

Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts may be used by Hansa and our marketing or survey partners and their affiliates, or analytics providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We may use cookies to remember users’ settings or for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Behavioral Targeting / Retargeting

We occasionally partner with a third party to manage our marketing communications. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to enhance your user experience or provide marketing communications to you.

Social Media Widgets

Our Web site may include Social Media Features, such as the Facebook Like button, Tweet Button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly.

Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Our web site does not currently provide these features.


The security of your personally identifiable information is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. Any personally identifiable information you provide is contained behind a network firewall and is accessible only to a limited number of employees who have special rights to such information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site or in taking our surveys, please send an email with your question(s) to us at

Information sharing and disclosure

We will share your personally identifiable information with third parties only in the ways that are described in this privacy policy. We do not sell your personally identifiable information to third parties. We manage any data transfer very carefully to ensure any transfer of personally identifiable information is done in compliance with our privacy policy and under the circumstances described below, as Hansa can potentially be liable in cases of onward transfer to third parties.

We do not sell, rent, provide access to, or otherwise disclose any personally identifiable information you provide us to unaffiliated persons or organizations for commercial gain (“unaffiliated persons or organizations” are defined as persons not employed by an organization owned in whole or in part by Hansa Marketing Services, Inc. and organizations that are not owned in whole or in part by Hansa Marketing Services, Inc. or its parent company, Hansa Holdings Private Ltd. There are only five circumstances under which we disclose personally identifiable information:

  1. We may use a third-party Web site technology service company for maintenance and enhancement of our Web site. This service provider would have secure access to our Web server via a virtual private network (VPN) connection. Because any personally identifiable information you have shared with us is stored on our Web server, this service provider would have access to this information. In addition, this service provider would, from time to time and only when necessary to provide its services to us, copy files from our Web server to its own secure servers. This service provider would be provided access to our Web server only on the condition that it maintains the same or higher security as we provide for all data on the server, including any personally identifiable information.
  2. We may provide your personally identifiable information to companies that provide services to help us with our surveys such as distributing invitations to surveys or collecting survey responses. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us and are contractually obligated to keep your information confidential.
  3. We may share your personally identifiable information with our parent company Hansa Marketing Services, Inc. in order to provide you with access to our marketing communications and webinar invitations and registrations. If you do not want us to share your personally identifiable information with this company, let us know at the "Contact us" information section below.
  4. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or to comply with a judicial proceeding, subpoena court order, or legal process served on our company or Web site. We also may be required to disclose your personal information in response to a lawful request by public authorities, including requests to meet national security or law enforcement requirements.
  5. If Hansa is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified by a prominent notice on our Web site(s) for 30 days of any such change in ownership or control of your personally identifiable information as well as any choices you may have regarding your personally identifiable information.


You have the right to access, correct, restrict the use, erase, object, or withdraw consent to use of your personally identifiable information at any time. If your personally identifiable information changes or you have questions or requests, you may correct, update, delete or deactivate it by emailing us at or by contacting us by telephone or postal mail at the contact information listed below. Please provide the existing personally identifiable information so we can locate your record(s), and, as appropriate, provide us with the updated information. We will respond to your request within 30 days.

We will retain your information only as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes, when we ask for this information.

If you no longer wish to receive any survey invitations or promotional communications from us, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at with the word “Remove” in the subject line. Note that if your name and/or email address was provided to us by one of our clients or other third parties who provide lists to us, your request to opt out applies to Hansa survey invitations, not to other information sent by our client or other third party. If you want to opt out of any other or all of the client’s communications to you, you will need to contact the client directly. If you are a member of one of our survey partners’ panels, you will need to contact the panel provider directly to opt out of their panel. Additionally, you may write to us at the following address and specify the email address(es) to which you no longer want us to send promotional messages or survey invitations: Hansa; 215 SW Washington Street, Suite 201.; Portland, Oregon, 97204-2638; Attention Privacy Policy.

Links to other sites

This Web site may contain links to other sites that are not owned or controlled by Hansa. Please be aware that we, Hansa, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policy of each and every Web site that collects personally identifiable information. This privacy policy applies only to information collected by Hansa GCR, LLC.

Changes in this policy

We may update this privacy policy to reflect changes to our information practices. If we decide to change our privacy policy, we will post notice of changes on this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page, prior to the change becoming effective.

Contact us

If you have any questions or suggestions regarding our privacy policy, please contact us by email at or write to us at Hansa GCR; 215 SW Washington Street, Suite 201, Portland, OR 97204-3400; Attention: Privacy Policy.

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